Solutions · Industries
Small business
Practical AI without the enterprise overhead.
Small businesses have the most to gain from AI and the least time to evaluate it. The good news is that the basics are simple: pick a few tasks, choose tools carefully, and set some ground rules for your team.
01 / Where AI helps
Opportunities
Everyday writing
Quotes, emails, proposals and social posts drafted in minutes.
Admin
Summarising documents, organising notes and answering routine questions.
Local AI
A capable open weight model can now run on one workstation, keeping client data in the office.
02 / Australian rules to check
What to get right
Privacy
Businesses with annual turnover of $3 million or less are generally exempt from the Privacy Act, but not all are, for example health service providers. Treating customer data carefully is good practice either way.
Consumer law
You are responsible for what you tell customers, including content an AI tool wrote for you.
Copyright
Check that you have the right to use AI generated images and text commercially, and don't feed tools material you don't have permission to use.
This is general information, not legal advice. See our Australian AI compliance guide for the wider landscape and links to official sources.
03 / Getting started
Where to run it
Most small businesses start with a reputable hosted tool on a business plan, where training on your data is switched off. If you handle sensitive client information, a single local workstation running an open weight model is now a realistic option.
First steps
- List the three tasks that take the most admin time each week.
- Write a one page AI use policy: approved tools, and what never goes into them.
- Check each tool's data and training settings before your team uses it.