Terms of Use

Effective: 5 November 2025

Thank you for using Data Craftsman!

These Terms of Use (“Terms”) apply to your use of datacraftsman.com.au, Crafty AI, and any associated websites or software that we make available (together, the “Services”). These Terms are an agreement between you and Data Craftsman (“Data Craftsman”, “we”, “us”, “our”). By using the Services, you agree to these Terms.

Our Privacy Policy explains how we collect and use personal information. Although it does not form part of these Terms, it is an important document that you should read.

Who we are

Data Craftsman provides an Australian made AI experience. For more information, visit www.datacraftsman.com.au.

Registration and access

Minimum age

You must be at least 13 years old (or the minimum age in your jurisdiction) to use the Services. If you are under 18, you must have your parent or legal guardian’s permission to use the Services.

Registration

If account features are made available, you must provide accurate and complete information when creating an account and keep that information up to date. Do not share your credentials or allow others to access your account. If you are creating an account or using the Services on behalf of another person or entity, you represent that you have authority to accept these Terms on their behalf.

Using our Services

What you can do

Subject to your compliance with these Terms, you may access and use the Services. In doing so you must comply with all applicable laws, these Terms, our Usage Policy, and any other documentation or policies we provide.

What you cannot do

You may not use the Services for any illegal, harmful, or abusive activity. For example, you may not:

• Use the Services in a way that infringes, misappropriates, or violates anyone’s rights (including privacy and IP rights).
• Modify, copy, lease, sell, sublicense, or distribute any part of the Services, except as expressly permitted by these Terms.
• Attempt to or assist anyone to reverse engineer, decompile, or discover the source code or underlying components of the Services, including models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
• Automatically or programmatically extract data or output at a scale or in a manner that circumvents or degrades the Services.
• Represent AI‑generated output as human‑generated when it is not.
• Interfere with or disrupt the Services, including circumventing any rate limits or restrictions, or bypassing protective measures or safety mitigations.
• Use output to develop models or services that compete with the Services.

Software

If we provide downloadable software, it may update automatically. Some components may be provided under open source licenses; where applicable, those licenses govern those components.

Third‑party services

The Services may incorporate or link to third‑party software, products, or services (“Third‑Party Services”), and some parts of the Services may include output from those services (“Third‑Party Output”). Third‑Party Services and Third‑Party Output are subject to their own terms and policies. We are not responsible for them.

Feedback

If you provide feedback, ideas, or suggestions, you agree that we may use them without restriction or compensation to you.

Content

Your content

You may provide input to the Services (“Input”) and receive output based on the Input (“Output”). Input and Output are collectively “Content”. You are responsible for your Content, including ensuring it complies with applicable laws and these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to the Services.

Ownership of content

As between you and Data Craftsman, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all of our right, title, and interest, if any, in and to Output.

Similarity of content

Because of how AI systems function, Output may not be unique, and other users may receive similar content. Our assignment above does not extend to other users’ output or to Third‑Party Output.

Our use of content

We may use Content to provide, maintain, develop, and improve the Services, comply with applicable law, enforce our terms and policies, and keep the Services safe. We may also use aggregated or de‑identified information to help improve the Services. See our Privacy Policy for details.

Accuracy

Artificial intelligence and machine learning are evolving fields. The Services may produce Output that does not accurately reflect real people, places, facts, or current circumstances. You must evaluate Output for accuracy and appropriateness before use and not rely on it as a sole source of truth or as a substitute for professional advice. Do not use any Output relating to a person for decisions that could have legal or material impacts on that person (e.g., credit, employment, housing, insurance, medical, or other important decisions) without appropriate human review and a lawful basis.

Our IP rights

We and our licensors own all rights, title, and interest in and to the Services. You may not use our name, logos, or marks without written permission.

Paid accounts

If you purchase Services, you agree to provide complete and accurate billing information (including a valid payment method), pay applicable fees and taxes, and authorise recurring charges for subscriptions until you cancel. Payments are non‑refundable except as required by law. If your payment cannot be completed, we may downgrade or suspend your access until payment is received. We may change prices by providing notice; price changes apply on your next renewal.

Termination and suspension

You may stop using the Services at any time. We may suspend or terminate your access if: (a) you breach these Terms or our policies; (b) we are required to do so by law; or (c) your use creates risk or harm to Data Craftsman, our users, or others. We may also discontinue some or all of the Services; if we do, we may provide notice and, where applicable, a refund for prepaid, unused Services.

Disclaimer of warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND SUBJECT TO THE AUSTRALIAN CONSUMER LAW (ACL), DATA CRAFTSMAN AND ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE), INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON‑INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE, OR ERROR‑FREE, OR THAT CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.

NOTHING IN THESE TERMS EXCLUDES, RESTRICTS, OR MODIFIES ANY CONSUMER GUARANTEES, RIGHTS, OR REMEDIES UNDER THE ACL THAT CANNOT BE EXCLUDED, RESTRICTED, OR MODIFIED. WHERE OUR LIABILITY FOR BREACH OF A GUARANTEE MAY BE LIMITED UNDER THE ACL, OUR LIABILITY IS LIMITED (AT OUR OPTION) TO RESUPPLYING THE SERVICES OR PAYING THE COST OF HAVING THE SERVICES RESUPPLIED.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW (AND SUBJECT TO THE ACL), DATA CRAFTSMAN AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT THAT LIABILITY CANNOT BE EXCLUDED, THE TOTAL AGGREGATE LIABILITY OF DATA CRAFTSMAN FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF: (A) AUD $100; OR (B) THE AMOUNT YOU PAID FOR THE SERVICES THAT GAVE RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE LIABILITY AROSE, SUBJECT TO THE ACL.

Indemnity

If you are a business or organisation, to the extent permitted by law, you will indemnify and hold harmless Data Craftsman, our affiliates, and personnel from and against any costs, losses, liabilities, and expenses (including reasonable legal fees) arising out of or relating to third‑party claims connected with your use of the Services or your breach of these Terms.

Dispute resolution

Informal resolution

Before starting formal proceedings, both parties will use best efforts to resolve disputes informally. Email support@mail.datacraftsman.com.au with a brief description of the dispute. If the dispute is not resolved within 30 days, either party may proceed as below.

Arbitration (ACICA)

Except where not permitted by law, any dispute arising out of or in connection with these Terms or the Services shall be referred to and finally resolved by arbitration administered by the Australian Centre for International Commercial Arbitration (ACICA) under the ACICA Arbitration Rules. The seat of arbitration is Sydney, New South Wales, Australia. The language is English. The tribunal will consist of one arbitrator (for disputes under AUD $100,000) or three arbitrators (for larger disputes). Each party will bear its own costs, and the arbitrator may apportion costs in the award.

Exceptions

Either party may: (a) seek urgent injunctive or equitable relief from a court of competent jurisdiction; or (b) bring an individual claim in a small claims court where available. If any part of this arbitration clause is found unlawful or unenforceable, that part will be severed and the remainder enforced to the maximum extent permitted.

Copyright complaints

If you believe your intellectual property rights have been infringed, please email support@mail.datacraftsman.com.au with:

• Your name and contact details (email and postal address, phone number)
• A description of the copyrighted work you claim has been infringed
• A description of where the allegedly infringing material is located on our site
• A statement that you have a good‑faith belief the disputed use is not authorised by the rights owner, its agent, or the law
• A statement that the information is accurate and, that you are the rights owner or authorised to act on the rights owner’s behalf

General terms

Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights or obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

Changes to these Terms or our Services

We are continuously improving our Services and may update these Terms or the Services from time to time. Material changes to these Terms will be effective 30 days after posting (or as required by law). If you do not agree to the updated Terms, you must stop using the Services.

Delay in enforcing these Terms

Our failure to enforce a provision is not a waiver of our right to do so later. If any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible and will not affect the remaining provisions.

Trade controls

You must comply with all applicable trade, sanctions, and export control laws. Do not use the Services for any prohibited end use or provide Input that requires a government license for release or export.

Entire agreement

These Terms, along with any referenced policies (including the Privacy Policy and Usage Policy), constitute the entire agreement between you and Data Craftsman regarding the Services and supersede any prior or contemporaneous agreements on the subject.

Governing law

These Terms are governed by the laws of New South Wales, Australia. Subject to the arbitration provisions above, the courts of New South Wales have exclusive jurisdiction over disputes arising out of or in connection with these Terms or the Services.

Last updated: 5 November 2025 (AEDT)